1. Data controller
Under Turkish Personal Data Protection Law No. 6698 (KVKK), your personal data is processed by Odunköz Gıda ve Fırıncılık Ltd. Şti. (address: Kozağaç Mah. Meram Yeni Yol Cad. No: 118, Meram / Konya) as data controller, within the scope described in this notice.
2. Personal data processed
In the bulk order form and tray or pre-order bookings: name, phone, email, delivery address, type of event, date, number of guests and anything you write in the note; for corporate orders, company name and tax details; camera footage in our bakeries for security; IP address and cookie data on our website.
3. Purposes
To prepare and deliver your bulk orders, manage tray-baking and pre-order slots, issue invoices, answer requests and complaints and, with your consent, send notices for holiday periods.
4. Legal grounds
Under Article 5/2 of the KVKK, your data is processed because it is directly necessary to set up or perform a contract, to meet our legal obligations and for our legitimate interests; commercial electronic messages and non-essential cookies rely on your explicit consent. Promotional texts and emails are sent under Law No. 6563 only if you opt in, and you can opt out through the link in each message or via İYS.
5. Transfers
Your data is shared only as far as the service requires with our accounting firm, e-invoice provider, SMS provider and our delivery staff; it is not transferred abroad. Where required by law, data is shared with the competent public authorities.
6. Retention
Order, invoice and accounting records are kept for 10 years under Tax Procedure Law No. 213 and Turkish Commercial Code No. 6102; form and contact records for 2 years after the request is closed; in-store camera footage for 30 days. Data is then deleted, destroyed or anonymised.
7. Your rights
Under Article 11 of the KVKK you may learn whether your data is processed, request information, ask for correction or deletion, learn which third parties it has been shared with, object to the outcome of automated analysis and claim compensation for damage. Send your requests to siparis@odunkoz.com.tr or in writing to our registered address; they are answered free of charge within 30 days.
